Last Updated: June 2026

​

Welcome to Tota Maina. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Tota Maina ("Tota Maina," "we," "our," or "us") collects, uses, stores, shares, and protects your information when you use our website and matchmaking services.

 

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

​​

 

1. Who We Are

​

Tota Maina is a matchmaking and relationship introduction platform that helps individuals connect with potential compatible partners through profile reviews, questionnaires, consultations, and personalized matchmaking services.

​

If you have any questions regarding this Privacy Policy, please contact us at:
Email: sm@totamaina.net

​​

2. Information We Collect

​

We may collect the following types of information:

​

Personal Information

​

When you register or use our services, we may collect:

​

• Full name

• Email address

• Phone number

• Gender

• Date of birth

• Marital status

• Occupation

• Education details

• Location information

• Profile photographs

• Personal preferences and interests

• Relationship and family information

• Questionnaire responses

• Any information voluntarily provided by you

Payment Information

​

When you purchase services through our website, payments are processed by secure third-party payment processors.

​

We do not store complete credit card, debit card, or banking information on our servers.

Technical Information
 

We do not store complete credit card, debit card, or banking information on our servers.

We may automatically collect:
 

• IP address

• Browser type

• Device information

• Operating system

• Website usage data

• Referral sources

• Pages visited

• Date and time of visits

Communication Information

​

We may collect information when you:

​

• Contact customer support

• Submit inquiries

• Participate in surveys

• Respond to emails

• Provide feedback

 

 

3. How We Use Your Information

​

We use your information to:

​

• Create and manage your account

• Provide matchmaking services

• Review compatibility information

• Facilitate introductions between members

• Process payments

• Communicate regarding your membership

• Respond to inquiries and support requests

• Improve our services

• Conduct research and analytics

• Prevent fraud and abuse

• Enforce our Terms and Conditions

• Comply with legal obligations

4. How We Share Information

​

We do not sell your personal information.

​

We may share information in the following circumstances:

​

With Potential Matches

​

Information from your profile may be shared with potential matches as part of our matchmaking services.

We will share only information reasonably necessary to facilitate introductions.

Service Providers

​

We may share information with trusted third-party providers who assist with:
​

• Website hosting

• Payment processing

• Analytics

• Email communications

• Customer support

• Security monitoring

 

These providers are required to maintain confidentiality and use information only for authorized purposes.
 

Legal Requirements

​

We may disclose information when required by:

​

• Applicable laws

• Court orders

• Government authorities

• Legal investigations

• Protection of rights and safety

5. Data Security

​

We implement reasonable administrative, technical, and organizational safeguards to protect your information from:

​

• Unauthorized access

• Disclosure

• Alteration

• Loss

• Misuse

 

While we strive to protect your information, no online system can guarantee absolute security.

​

​

6. Data Retention

​

We retain personal information only as long as necessary to:

​

• Provide services

• Maintain business records

• Resolve disputes

• Enforce agreements

• Meet legal obligations

 

We may retain certain records after account closure where required by law or legitimate business purposes.
 

 

7. Cookies and Tracking Technologies

​

We use cookies and similar technologies to:

​

• Improve website functionality

• Remember preferences

• Analyze website traffic

• Measure marketing effectiveness

• Enhance user experience

 

Cookies may be placed by us or by third-party service providers such as analytics and advertising partners.

​

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

​

​

8. Marketing Communications

​

We may send:

​

• Service-related notifications

• Membership updates

• Matchmaking communications

• Promotional emails

• Newsletters

 

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.

​

Certain service-related communications may still be sent when necessary for account administration.

​

​

9. Your Privacy Rights

​

Depending on your location and applicable laws, you may have rights to:

​

• Access your information

• Correct inaccurate information

• Request deletion of information

• Restrict certain processing activities

• Withdraw consent where applicable

 

To exercise any privacy rights, contact:

Email: sm@totamaina.net

We may verify your identity before processing requests.


10. California Privacy Rights

​

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the right to:

​

• Know what personal information is collected

• Request access to personal information

• Request deletion of personal information

• Request correction of inaccurate information

​Requests may be submitted to:
Email: sm@totamaina.net


11. Account Deletion Requests

Members may request deletion of their account and profile information by contacting:

Email: sm@totamaina.net

We will process deletion requests within a reasonable timeframe, subject to legal, contractual, and operational obligations.

Certain information may be retained where required by law or for legitimate business purposes.


12. Children's Privacy

Our services are intended exclusively for individuals who are at least 18 years of age.

We do not knowingly collect personal information from individuals under 18 years old.

If we become aware that information has been collected from a person under 18, we will take reasonable steps to delete such information.


13. International Data Transfers

Your information may be stored, processed, and transferred in the United States or other jurisdictions where our service providers operate.

By using our services, you consent to such transfers and processing.


14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of those websites before providing personal information.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.


16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Tota Maina
Email: sm@totamaina.net
Website: www.totamaina.net

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.